Joe Del Serrone was born in Michigan and raised in Italy, where he began his career in hospitality over 20 years ago. His experience includes cruise ships, luxury hotels, and apartment management. Joe has worked in Senior Living since 2014, currently overseeing all departments at All Seasons of Birmingham. He leads by example to exceed expectations and provide every resident with exceptional customer service. Joe enjoys getting to know people and strives to make a positive difference in the lives of residents and team members. When not at work, Joe enjoys cooking, Italian music, travel, and quality time with family and friends.
Luli Mhilli is from Albania and has spent 9 years in the Hospitality industry. She joined the All Seasons of Birmingham team in 2015. Luli oversees daily office operations and helps answer residents' questions and concerns. She finds that getting to know each resident on a personal level is a deeply rewarding experience. Her guiding principle is "To handle yourself, use your head. To handle others, use your heart." When not at work, Luli loves spending time with her children.
Hailing from Livonia, LJ Williams has 25 years of experience in the hospitality industry, and has been involved with Senior Living as a career since 2016. He brings valuable insight to the All Seasons team, having also experienced the industry from the perspective of a son, spending a year helping to choose a senior living facility for a parent. LJ’s day-to-day responsibilities include overseeing daily activities as well as face-to-face meetings with residents to discuss—and try to facilitate—any suggestions they may have. He loves seeing residents participate in activities that allow them to learn something new, such as an exercise, craft or even knowledge about the world through a guest speaker giving a lecture at the facility. When not at work, LJ can be found gardening, spending time with family and playing with his three dogs. His guiding principle is not to confuse the activity of talking with the achievement of getting something done.
Michigan native Lisa Battersby brings over 20 years of professional sales experience to her role as Director of Sales and Marketing. Her career has spanned many industries including IT, digital marketing and broadcast media. Prior to joining the team at All Seasons, Lisa served as the Director of Programming for Fox Sports Detroit for 15 years. Her day-to-day tasks include representing All Seasons in the business community and helping residents make a smooth transition to their new home. She finds it especially fulfilling to assist people with the very important decision of relocating, often after many years of home ownership and is energized by providing extraordinary and compassionate service to all. When not at work, Lisa enjoys cheering on her Michigan State Spartans, attending her daughter’s dance competitions, cycling and walking her Golden Retriever, Charley. Her guiding principle is "Act as if what you do makes a difference. It does."
Matthew Ford is from St. Joseph, MI, and has worked in Hospitality since 2000 and in Senior Living since 2014. As Executive Chef at All Seasons of Birmingham, Matthew oversees everything food and beverage related. He chooses ingredients, writes menus, develops specials, organizes special events, and supervises his staff. Matthew understands the powerful social and emotional impact of enjoying meals together and strives to evoke those good feelings with every meal he cooks. When not at work, Matthew loves spending time with his family, brewing beer, and camping and fishing with his children.
Steffani Visser is from New Jersey and has been dedicated to fine dining for the past 25 of her 35 years in the industry. She leads and manages the daily operation of dining rooms at All Seasons of Birmingham and oversees catered events. She enjoys discovering the talents of her staff that contribute to the continued growth of the team. Steffani loves working with people and make a difference in residents' lives. She believes the only real failure in life is not trying. When not at work, Steffani enjoys horseback riding, skydiving, and spending time with her family.
Debra Stanley has been in the property management industry for 22 years, with 16 years of regional experience in Senior Living. Her day-to-day responsibilities take her to different communities, where she strives to show all residents and employees the respect they deserve by always trying her best to address any questions and concerns. Debra loves her job because it gives her the opportunity to make a difference in the lives of others every day. When not at work, she enjoys playing the piano and singing. In her spare time, she dabbles in poetry and has written a book about Alzheimer’s based on her mother’s struggle with the disease. Family keeps her grounded, especially her six granddaughters and two grandsons.
Jenifer McClendon is a Detroit native who has been in the Senior Living industry for over 20 years. She has over 20 years of experience working in sales and marketing, and over 10 years of management experience. Jenifer’s day-to-day responsibilities at All Seasons includes training, developing and coaching sales team members as well as standardizing and implementing best practices, processes and programs. Jenifer loves working with seniors and seeing firsthand the way All Seasons residents thrive when they’re involved in a community that encourages them to stay independent and active and truly enjoy their retirement years. When not at work, Jenifer enjoys music, traveling the world, theatre and spending time with family. Her guiding principle is “Pursue your dreams. You will be amazed at what you can achieve.”